Sheru Bhai Store
1. Information We Collect
We keep data collection to the minimum needed to deliver your purchase.
Information you give us
- Name — to address your order and receipt.
- Email address — to send your download link and order confirmation.
- Phone / WhatsApp number — only if you provide it, so we can deliver your product link or help with support.
- Payment information — handled entirely by our payment gateway. We never store your card number, UPI PIN, CVV or net-banking credentials.
Information collected automatically
- Browser type, device type and screen size.
- Pages visited and the referring site.
- Approximate location derived from your IP address (city level).
2. How We Use Your Information
- To process your order and deliver the product download link.
- To send transactional emails such as receipts and download links.
- To respond to support requests and resolve delivery problems.
- To detect and prevent fraudulent transactions.
- To send occasional product updates or offers — only if you opt in.
We do not sell, rent or trade your personal information to any third party.
3. Payment Processing
All payments are processed by a PCI-DSS compliant third-party payment gateway. Your card and banking details are submitted directly to the gateway over an encrypted connection and are never routed through or stored on our servers.
4. Cookies and Tracking
We use cookies and similar technologies for:
- Essential cookies — required for the cart and checkout to function.
- Analytics cookies — to understand which pages are useful, so we can improve them.
- Advertising cookies — to measure the performance of our ad campaigns.
You can disable cookies in your browser settings. Disabling essential cookies may break the checkout flow.
5. Data Sharing
We share data only with processors that are necessary to run the store:
- Our payment gateway — to charge and verify the transaction.
- Our email and delivery provider — to send your download link.
- Our hosting and analytics provider — to serve and measure the site.
These providers are bound to use your data only for the service they supply to us.
6. Data Retention
Order records are retained for as long as needed to honour lifetime access and to meet accounting requirements. If you ask us to delete your personal data, we will do so within 30 days, except where we are legally required to keep a record of the transaction.
7. Your Rights
You may request to:
- Access the personal data we hold about you.
- Correct any inaccurate data.
- Delete your personal data where no legal obligation requires us to retain it.
- Withdraw consent for marketing emails at any time.
To exercise any of these rights, email support@sherubhaistore.com with the subject line “Data Request”.
8. Data Security
The site is served over HTTPS. Access to order data is restricted to staff who need it for delivery and support. Download links are unique per order and are not publicly listed.
9. Children’s Privacy
Our products are intended for users aged 18 and above. We do not knowingly collect personal information from children. If you believe a minor has placed an order, contact us and we will delete the record and refund the payment.
10. Changes to This Policy
We may update this policy as the store changes. The revision date at the top of this page always reflects the current version. Continued use of the site after a change means you accept the updated policy.
11. Contact
Questions about this Privacy Policy? Reach us through our Contact page or by email at support@sherubhaistore.com.